Return Policy

🔁 Return Policy

At AxisWear, we want you to love your purchase — but if something’s not quite right, we’ve got you covered.

🕒 Returns & Exchanges

You have 30 days from the date of delivery to request a return or exchange.

To be eligible:

  • Items must be unused, unwashed, and in original condition

  • Tags (if any) must still be attached

  • Return must be initiated within 14 days of receiving your order

🔄 How to Start a Return

Just email us at (axiswearstore@gmail.com) with your order number and reason for return. We’ll get back to you within 24–48 hours with next steps.

💸 Refunds

Once we receive and inspect your returned item, your refund will be processed back to your original payment method within 5–7 business days. You’ll receive a confirmation email once it’s done.

🚚 Return Shipping

Customers are responsible for return shipping costs unless the item arrives damaged or incorrect. We recommend using a trackable shipping service.

❌ Non-Returnable Items

  • Sale items (marked “Final Sale”)

  • Gift cards

  • Items showing signs of wear